Refund policy

Overview

We want you to love your purchase. If not, we offer a 30-day money-back guarantee under the conditions below.

1. Eligibility

  • Return requests must be made within 15 days of delivery and received back within 30 days.

  • Items must be unused, in original packaging, and resaleable.

2. Defective or Incorrect Items

  • Report within 7 days of delivery.

  • We cover return shipping and will refund or replace the item.

3. Non-Defective Returns

  • Subject to a 30 % restocking fee.

  • Customer pays return shipping.

  • Refund issued within 3–5 business days of inspection.

4. Address Errors / Returned to Sender

If you entered an incorrect address:

  • You may pay a reshipping fee, or receive a refund minus original shipping, insurance, and restocking fees.
    If the carrier loses or destroys the return, a 50 % store credit may be issued.

5. Order Cancellations

Orders can be canceled or modified within 12 hours of purchase due to varying production times.

6. Clearance & Coupons

Clearance items are final sale.
Coupon codes vary by campaign; website codes generally expire monthly.

7. Warranty & Timeline

Refund/replacement coverage lasts 30 days from delivery.
After 60 days, refunds or replacements are unavailable.

Effective Date: April 4, 2023
Last Updated: October 29, 2025