Política de reembolso
Overview
We want you to love your purchase. If not, we offer a 30-day money-back guarantee under the conditions below.
1. Eligibility
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Return requests must be made within 15 days of delivery and received back within 30 days.
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Items must be unused, in original packaging, and resaleable.
2. Defective or Incorrect Items
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Report within 7 days of delivery.
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We cover return shipping and will refund or replace the item.
3. Non-Defective Returns
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Subject to a 30 % restocking fee.
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Customer pays return shipping.
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Refund issued within 3–5 business days of inspection.
4. Address Errors / Returned to Sender
If you entered an incorrect address:
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You may pay a reshipping fee, or receive a refund minus original shipping, insurance, and restocking fees.
If the carrier loses or destroys the return, a 50 % store credit may be issued.
5. Order Cancellations
Orders can be canceled or modified within 12 hours of purchase due to varying production times.
6. Clearance & Coupons
Clearance items are final sale.
Coupon codes vary by campaign; website codes generally expire monthly.
7. Warranty & Timeline
Refund/replacement coverage lasts 30 days from delivery.
After 60 days, refunds or replacements are unavailable.
Effective Date: April 4, 2023
Last Updated: October 29, 2025